Need the best advice?

Start your ITSM project with confidence

 

Regardless of your ITSM project, our team of business analysts can guide you in turning an idea into reality. We start with a brief needs assessment meeting.

Our team will meet with you to thoroughly understand your request, ask relevant questions, and ensure your meeting is well-prepared.

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Frequently Asked Questions

Can I see C2 ITSM in action?

Of course! If you prefer to schedule a personalized demonstration meeting, you can do so here.

Do we need to be a client to talk with the analysts?

No, you do not need to be a client. However, to keep our team of business analysts productive and serving our clients, one of our advisors will be happy to meet with you to thoroughly understand your needs. This step is important to properly validate your project, discuss your needs, and discuss your budget.

Do you provide change management support?

Yes! Get valuable assistance for managing your organizational changes. We will help you implement your project with our expertise and recommendations, so you can complete the project quickly and allow your resources to stay focused on their goals. 

Does C2 ITSM allow me to automate my business processes?

Yes, it's even one of the main strengths of C2 ITSM! As our trainer likes to say: "If you can communicate it, C2 ITSM can automate it."

Approvals, notifications, escalation processes, prioritization, and much more. Everything is possible. Once implemented, automated workflows ensure a seamless user experience for your clients and free up your team. Handle all requests quickly and resolve all tickets, no matter their level of complexity.

C2 ITSM Blog

Your IT your way

Harnessing ITSM to enhance citizen engagement and municipal efficiency
By The C2 team 23 October 2024

Discover how IT service management technologies are transforming citizen engagement and improving...

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Service management dedicated to the retail industry's needs
By The C2 team 30 July 2024

In the ever-evolving retail landscape, businesses are facing many challenges brought on by the...

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Mastering the IT service desk: insights for better performance
By The C2 team 8 November 2024

The service desk is often the unsung hero in IT, bridging the gap between users and IT departments....

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