Need the best advice?

Start your ITSM project with confidence

 

Regardless of your ITSM project, our team of business analysts can guide you in turning an idea into reality. We start with a brief needs assessment meeting.

Our team will meet with you to thoroughly understand your request, ask relevant questions, and ensure your meeting is well-prepared.

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Frequently Asked Questions

Can I see C2 ITSM in action?

Of course! If you prefer to schedule a personalized demonstration meeting, you can do so here.

Do we need to be a client to talk with the analysts?

No, you do not need to be a client. However, to keep our team of business analysts productive and serving our clients, one of our advisors will be happy to meet with you to thoroughly understand your needs. This step is important to properly validate your project, discuss your needs, and discuss your budget.

Do you provide change management support?

Yes! Get valuable assistance for managing your organizational changes. We will help you implement your project with our expertise and recommendations, so you can complete the project quickly and allow your resources to stay focused on their goals. 

Does C2 ITSM allow me to automate my business processes?

Yes, it's even one of the main strengths of C2 ITSM! As our trainer likes to say: "If you can communicate it, C2 ITSM can automate it."

Approvals, notifications, escalation processes, prioritization, and much more. Everything is possible. Once implemented, automated workflows ensure a seamless user experience for your clients and free up your team. Handle all requests quickly and resolve all tickets, no matter their level of complexity.

C2 ITSM Blog

Your IT your way

C2 ITSM x Hector: Optimizing IT asset management
By The C2 team 13 February 2025

Imagine if your IT teams could manage their assets, requests, and inventories in a streamlined and...

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Optimizing HR management with ITSM
By The C2 team 14 February 2025

HR departments must continuously balance administrative efficiency, regulatory compliance, staff...

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Automate your IT asset management with APIs: top 5 benefits
By The C2 team 7 March 2025

Inventory management is a task for technicians that can quickly become complicated and lead to...

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